TERMS AND CONDITIONS

Effective Date: August 7, 2026


1. Acceptance of Terms


These Terms and Conditions (“Terms”) govern your access to and use of the Pristine Custom Concrete LLC website located at https://www.pcconcretemn.com/, including website forms, communications, estimates, appointments, and informational resources.


Pristine Custom Concrete LLC may also be referred to as “Pristine Custom Concrete,” “we,” “us,” or “our.”


By accessing our website, submitting a form, requesting an estimate, scheduling an appointment, or otherwise using our website or services, you acknowledge that you have read and agree to these Terms.


If you do not agree with these Terms, do not use the website.


2. Website Use


You may use our website only for lawful purposes.


You agree not to:


Use the website for fraudulent, unlawful, or abusive purposes

Submit false or misleading information

Attempt to gain unauthorized access to our systems

Introduce malware, viruses, or harmful code

Interfere with website operation or security

Copy, scrape, or commercially exploit website content without authorization

Impersonate another person

Use the website in a way that violates another person's rights


We may restrict access when we reasonably believe these Terms have been violated.


3. Concrete Service Disclaimer


Information presented on our website is provided for general informational purposes and does not constitute a final project diagnosis, binding estimate, engineering opinion, warranty, or guarantee.


Concrete recommendations, project scope, pricing, scheduling, and final results may depend on an on-site inspection and factors including:


  • Existing concrete and site conditions
  • Soil and subgrade conditions
  • Drainage
  • Excavation requirements
  • Project accessibility
  • Concrete thickness and reinforcement requirements
  • Demolition and removal requirements
  • Material pricing and availability
  • Weather and temperature
  • Permits and local requirements
  • Customer-requested changes
  • Conditions discovered after work begins


Project estimates are not guarantees of final pricing.


Estimates are based on information and site conditions reasonably available at the time they are prepared. Final pricing may change when additional excavation, unsuitable soil, drainage problems, hidden conditions, additional material requirements, customer changes, permit requirements, or other unforeseen circumstances are discovered.


When reasonably practical, material changes to project scope or pricing will be discussed before additional work is completed.


4. Estimates, Appointments, and Projects


Submitting a website form, requesting an estimate, or scheduling an appointment does not guarantee:


  • Appointment availability
  • Acceptance of a project
  • A particular arrival time
  • Completion by a specific date
  • A particular final price
  • Availability of specific materials
  • Permit approval


An estimate or proposal becomes binding only when accepted according to its stated terms and any required authorization, contract, or deposit has been completed.


Customers are responsible for providing accurate project and property information and reasonable access to the work area.


Projects may be delayed or rescheduled because of:


  • Weather
  • Temperature
  • Unsafe site conditions
  • Material availability
  • Equipment issues
  • Permit delays
  • Project scheduling
  • Emergencies
  • Circumstances outside our reasonable control


5. Concrete Appearance and Performance


Concrete is a natural construction material affected by weather, moisture, temperature, soil conditions, drainage, curing, use, and maintenance.


Normal variations may occur in:


  • Color
  • Texture
  • Finish
  • Surface appearance
  • Curing
  • Minor cracking
  • Joint appearance


Such variations do not necessarily indicate defective workmanship.


Damage or deterioration caused by soil movement, drainage issues, excessive loading, freeze-thaw cycles, deicing chemicals, misuse, neglect, existing site conditions, or circumstances outside our control may not be covered by any warranty.


Any warranty will be limited to the written terms provided in the applicable proposal, contract, invoice, manufacturer warranty, or other written agreement.


6. SMS and Text Messaging Terms


By voluntarily providing your mobile telephone number and affirmatively consenting to receive text messages, you agree that Pristine Custom Concrete LLC may send conversational and informational SMS messages concerning:


  • Service inquiries
  • Estimate requests
  • Appointment scheduling
  • Appointment confirmations and reminders
  • Project scheduling
  • Crew arrival updates
  • Project updates
  • Questions regarding requested services
  • Customer-support communications
  • Follow-up communications related to your project


Consent may be provided through a website form, checkbox, written request, or other affirmative opt-in method.


Message frequency varies depending on your inquiry, appointment, project, and customer relationship. Message and data rates may apply.


Consent to receive SMS messages is not a condition of purchasing goods or services.


You may opt out at any time by replying STOP. You may receive one final confirmation message after opting out.


Reply HELP for assistance. You may also contact us at +1 507-512-3681 or PristineCustomConcrete@gmail.com.

Wireless carriers are not responsible for delayed or undelivered messages.


You represent that you are the subscriber or authorized user of any mobile telephone number you provide.


Mobile telephone information and SMS consent will not be sold, rented, shared, or transferred to third parties or affiliates for their marketing or promotional purposes.


7. Payment Terms


Payment requirements, deposits, payment schedules, accepted payment methods, cancellation terms, and refund terms will be stated in the applicable estimate, proposal, contract, or invoice.


Customers are responsible for paying amounts due according to the applicable project agreement.

Failure to make required payments may result in delayed work, suspended work, collection activity, or other remedies permitted by law and the applicable agreement.


8. Intellectual Property


The website and its contents, including text, graphics, logos, branding, photographs, designs, service descriptions, and other materials, are owned by or licensed to Pristine Custom Concrete LLC.


You may not reproduce, distribute, modify, republish, sell, license, publicly display, or commercially exploit website content without prior written permission.


9. Disclaimer of Warranties


The website is provided on an “as is” and “as available” basis.


To the fullest extent permitted by law, we disclaim warranties relating to website availability, accuracy, security, or suitability for a particular purpose.


We do not guarantee that:


  • The website will always be available
  • Website information will always be complete or current
  • Website submissions will always be received immediately
  • A requested appointment will be available
  • General website information will apply to a particular property or project


Nothing in these Terms limits rights that cannot legally be excluded.


10. Limitation of Liability


To the fullest extent permitted by applicable law, Pristine Custom Concrete LLC and its owners, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:


  • Use of the website
  • Inability to access the website
  • Reliance on general website information
  • Unauthorized access to website communications
  • Third-party websites or services
  • Delayed or undelivered electronic communications


Separate estimates, proposals, contracts, invoices, or warranties may contain additional terms governing actual concrete work performed.


11. Third-Party Services


  • Our website may integrate with or link to third-party services, including:
  • Scheduling platforms
  • Customer communication systems
  • Payment processors
  • Mapping services
  • Analytics providers
  • Social media platforms
  • Suppliers
  • Financing providers


Pristine Custom Concrete LLC does not control and is not responsible for the availability, security, content, terms, or privacy practices of third-party services.


12. Privacy


Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information, including mobile telephone information and SMS consent.


13. Modifications to Terms


We may update these Terms periodically to reflect changes to our website, services, business practices, or legal obligations.


Updated Terms will be posted on the website with a revised effective date.


14. Severability


If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.


15. No Waiver


Our failure to enforce any provision of these Terms does not waive our right to enforce that provision in the future.


16. Governing Law


These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.


Any dispute relating to the website or these Terms will be handled in an appropriate state or federal court located in Minnesota, except where applicable law requires otherwise.


17. Contact Information


Questions regarding these Terms may be directed to:


Pristine Custom Concrete LLC

607 22nd St NE, Rochester, MN


Primary Service Area: Rochester, Minnesota and surrounding areas

Website: https://www.pcconcretemn.com/

Email: PristineCustomConcrete@gmail.com

Primary Phone: +1 507-512-3681

Secondary Phone: +1 507-735-0259